All order are sent on a standard courier signature service. All parcels must be signed for, and it is the customers’ responsibility to make themselves available for delivery. The courier will attempt delivery 3 times before returning your parcel to Ashton Gate.
Whilst we endeavour to deliver in 2-5 working days, it can in extreme circumstances take up to 14 working days during seasonal shopping periods or during a kit launch period, when the service is under high pressure. We cannot be held responsible for any delays in transit to you, so please allow a good amount of time if you need your order for a specific date. Orders placed after 12 noon on a Friday - Sunday will not be processed until Monday.