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We are pleased to offer a Click & Collect service to our online customers. You can choose this option at the checkout phase of your order.
Please be aware, the service will not be available between Thursday, December 21st and Wednesday, January 3rd. We advise all customers who wish to Click & Collect items in time for Christmas to do so by Wednesday, December 20th.
You will receive a confirmation email once you have placed your order. Please note that all online and Click & Collect orders are dispatched from our fulfilment warehouse, this will take a minimum of 24 hours. Whilst we endeavour to complete orders for collection within 72 hours of being placed, please wait for your second confirmation e-mail, confirming that your order is ready for collection, before travelling to the stadium to avoid disappointment.
If you have selected your order to collect in-store, we will hold this at the Ashton Gate Stadium Shop for you to collect within one month of purchase. If you haven’t collected your order after a month of your purchase date, your products will be returned to stock.
If you can’t make it to the store in this time frame, but would like us to keep your order, please contact the store and request an extended time period. This will be at the club’s discretion.
All collect in-store orders are processed and made ready for collection at the Ashton Gate Stadium Shop only, the service is not available from any other Bristol Sport Retail locations.
Orders can be collected during the following opening hours:
Sunday - Tuesday: Closed
Wednesday - Saturday: 10am - 4pm*
*subject to change, matchday dependent. Please check before you travel.
Please check our Christmas opening times here.
Ashton Gate Stadium