INTERNET ORDERS TO COLLECT
Whilst we endeavour to complete orders for collection within 72 hours of the order being placed, please wait for your confirmation e-mail, confirming that your order is ready for collection, before travelling to the stadium to collect. During busy periods orders can take longer to process and if you have not been sent a confirmation e-mail stating your parcel is ready for collection, your order will not be ready or available.
If you have selected your order to collect in store we will hold this at the Stadium Club shop for you to collect within one month purchase. If you haven’t collected your order after a month of your purchase date your products will be returned to stock.
If you can’t make it to the store in this time frame but would like us to keep your order, you will just need to contact the store and request an extended time period, however this will be at the clubs discretion.
All collect in store orders are processed and made ready for collection at the Ashton Gate Stadium Store.