We are please to offer a Click and Collect service to our online customers. You can choose this option at the checkout phase of your order. Please read the information below before you make your Click and Collect purchase.
You must wait for your second confirmation email before heading to the store to collect your order.
Orders can be collected during the following opening hours.
Monday - Saturday, 9am - 5pm.
INTERNET ORDERS TO COLLECT
Whilst we endeavour to complete orders for collection within 72 hours of the order being placed, please wait for your confirmation e-mail, confirming that your order is ready for collection, before travelling to the stadium to collect. During busy periods orders can take longer to process and if you have not been sent a confirmation e-mail stating your parcel is ready for collection, your order will not be ready or available.
If you have selected your order to collect in store we will hold this at the Ashton Gate Stadium Shop for you to collect within one month purchase. If you haven’t collected your order after a month of your purchase date your products will be returned to stock.
If you can’t make it to the store in this time frame but would like us to keep your order, you will just need to contact the store and request an extended time period, however this will be at the clubs discretion.
All collect in store orders are processed and made ready for collection at the Ashton Gate Stadium Shop only.
Click and Collect is not available from any other Bristol Sport Retail locations.