*From 10:00am on the morning of the 17th of December 2018, we can no longer guarantee any orders made online will be delivered in time for Christmas.
Any orders made before 10:00am on the morning of the 17th of December 2018 will be sent out in time for Christmas.
To purchase any last-minute Christmas presents, supporters are welcome to visit our Ashton Gate (BS3 2EJ) and Quakers Friars (BS1 3BZ) shops.
All goods are sent on a standard courier signature service. All parcels must be signed for, and it is the customers’ responsibility to make themselves available for delivery. The courier will attempt delivery 3 times before returning your parcel to Ashton Gate.
Whilst we endeavour to deliver in 2-5 working days, it can in extreme circumstances take up to 20 working days during seasonal periods when the service is under high pressure. We cannot be held responsible for any delays in transit to you, so please allow a good amount of time if you need your order for a specific date. Orders placed late on Saturday or on Sunday will not be processed until Monday and the 20 days would begin from then.