Delivery Information

We currently offer a recorded service via our providers, Evri. This is a flat rate fee of £5.95 per parcel.

Free delivery:

Free delivery is available on orders over £100.

Christmas delivery:

To guarantee the delivery of online orders before Christmas we advise all purchases to be completed by Wednesday, December 20th. This also applies for Click & Collect orders.

Dispatch:

We aim to dispatch your order between 2-3 working days, with the subsequent delivery taking 1-2 days. Please note that all online and Click & Collect orders are dispatched from our fulfilment warehouse.

We cannot be held responsible for any delays in transit once your parcel is with our courier. Please allow a sufficient amount of time if you need your order for a specific date. 

Signing for parcels:

All parcels must be signed for, and it is the customers’ responsibility to make themselves available for delivery. The courier will attempt delivery 3 times before returning your parcel to Ashton Gate.

Click & Collect:

We are pleased to offer a Click & Collect service to our online customers. You can choose this option at the checkout phase of your order.