DELIVERY POLICY

We currently offer a recorded service via our providers, DPD. This is a flat rate fee of £5 per parcel. If you spend over £75 you can get free delivery. 

You can also Click and Collect at our shop for free. 

We aim to dispatch your order between 2-3 working days, with the subsequent delivery taking 1-2 days. Whilst we aim to achieve these timescales, during periods of high demand dispatch may take up to ten days.

We cannot be held responsible for any delays in transit to you once your parcel is with our courier, so please allow a good amount of time if you need your order for a specific date. Orders placed late on Fridays or over the weekend will be processed on the following Monday. 

All parcels must be signed for, and it is the customers’ responsibility to make themselves available for delivery. The courier will attempt delivery 3 times before returning your parcel to Ashton Gate.